The Configuration Management Plan and Tool

Mapping Info

 

TOOLKIT CONTENTS

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Mapping Info
CM Justification
Communications
CMDB Design
Implementation Plan
Policies & Objectives
Training Presentation
CM Roles
KPI's
Objectives
CI Identification
Audit
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The Definitive Guide for Configuration Management Planning and Implementation

 

 

Business and IT Service Mapping for Configuration

 

The purpose of this document is to provide IT areas with a clear understanding of how the IT Services provided actually map to the Organization's business processes, so as to help capture all the relevant configuration items that are involved in the delivery of the IT Services.

 

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